Category "Business & Management"

  • Six Sigma: An Introduction

    Six Sigma: An Introduction provides strategies to improve the quality of process outputs by identifying and removing the cause of error and minimizing variability in manufacturing and business processes. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets. This course explores quality management methods, including statistical methods, key organizational tips, and methods for plotting growth and performing at peak efficiency for maximum profits.
  • Fundraising for Nonprofits

    There is no one-size-fits-all method of organizational development or fundraising, either.  Every nonprofit organization has a unique mission and strategy for supporting that mission. Our Fundraising for Nonprofits course will show you how to get to the next level and help answer that seminal question for yourselves, your donors, your constituents, your boards of directors, your communities, and most importantly, your clients.  Once you have implemented the ideas and tactics outlined, you will never again ask, “How do we get to the next level?”
  • Improve Your Interviewing Skills

    Anxieties, fear of rejection or lack of confidence are emotions that can affect the best of us before or during an interview. Learning how to get to the heart of mastering interviews is challenging but not impossible to achieve. This mindset begins with changing the way an interview is approached. Instead of seeing the interview process as an interviewer controlled experience, the interview process should be seen as a two-way conversation between you and the interviewer.
  • Into the Tank: Entrepreneurs Swim with Sharks

    The entrepreneurial spirit is alive and well world-wide.  This course is designed to provide both budding entrepreneurs and seasoned business owners the tools, knowledge and guidance needed to transform an idea from concept to cash.  In recent years, the United States has seen the highest rate of new business creation in over a decade, and many of these fledgling companies are being started by first-time entrepreneurs.  It takes more than drive and desire to achieve success; and with great effort also comes great challenge.  Our Swimming with Sharks course will help entrepreneurs assess the
  • Customer Service Survival Skills

    In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a challenging but not impossible achievement. Customers expect quality service and in return will provide loyalty. Businesses today understand that customer service loyalty contributes to the success and growth of a business. This is why it is important understand the importance in learning, developing and improving the skills needed to communicate effectively in a professional manner with customers.
  • Balanced Leadership for Women

    Learn how to use your strengths, optimism, and sense of belonging, power and energy to prevail in service of a purpose in our Balanced Leadership for Women course. Listen to stories told by amazing women leaders and learn from their failures and success. Discover techniques for balancing work and life through centered leadership with tools for connecting, engaging, and energizing yourself and others. This course starts with you and helps you build your path for success.
  • Start Your Own Day Spa Business

    Spas provide a wide array of services designed to improve health, beauty and relaxation through treatments such as massage, wraps and facials.  Learn what it takes to open and manage a successful spa – from business planning to marketing.  Discover the latest trends in the spa industry as well as tips on how to set your spa apart from the competition.
  • Personal Excellence

    As a person with unique gifts to offer, it is your responsibility to use your talents wisely and it is your right to enjoy yourself while doing so. In this class we will learn what it takes to develop career-enhancing skills that include: goal setting, time management, and personal organization. You will learn the crucial steps it takes to improve your creative abilities, gain confidence and minimize conflict in your life. Just as a successful business requires a mission and a plan, so does a fulfilling life.
  • Dealing with Difficult People

    There are difficult people in all our lives. These people spend their time not doing what we want them to do, or doing things you don’t want them to do. This course will help you identify those difficult people, understand why they act that way, and teach you to not be their victim anymore. We will look at the ways to identify and assemble effective communication skills that will allow you to get those difficult people, and focus on strategies for dealing with the most difficult behaviors of the people you can’t stand.
  • Start Your Own Green Business

    Are you interested in starting your own environmentally-friendly business?  From creating a sustainable business model to selecting eco-friendly products, this course will help you to discover your competitive edge in the green business world of today.  Discover how to establish your business as a green business while exploring new green business opportunities. Plus you will also gain insights, ideas, and concepts from successful green businesses!

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