Business Courses


Single Courses

Business Grammar Basics
Type: Professional Development Course
Course Hours: 1.5 Hours
Self-Study
From simple e-mails to formal letters, business professionals will need to compose documents that educate, persuade, inform, or enlighten others. Writing is an essential element of business communication. By the time most of us get through grade school, high school, and college, we feel like we have the basics of writing down pat. However, we still see basic grammar mistakes in the workplace.
Business Writing Basics
Type: Professional Development Course
Course Hours: 1.5
Self-Study
From simple e-mails to formal letters, business professionals regularly compose documents that educate, persuade, inform, or enlighten others. There are many types of business documents, some very specific to an industry while others are common across all industries. Some of the common types of documents include memos, letters, reports, and emails. This course discusses the components of business writing and explains how to write these basic documents.
Communicating with the Elderly
Type: Professional Development Course
Course Hours: 1
Self-Study
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication.
Communicating with the Hearing Impaired
Type: Professional Development Course
Course Hours: 1
Self-Study
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word.
Corporate Compliance & Ethics
Type: Professional Development Course
Course Hours: 1
Self-Study
This course presents information on corporate compliance and ethics in the United States.  Regulatory Compliance and oversight is a complicated discipline impacting public and government organizations, as well as the private sector.  This course gives learners an overview of regulatory compliance history, basic components of compliance and ethics program, and gives expectations for applying corporate compliance and ethics in the workplace. 
Critical Thinking
Type: Professional Development Course
Course Hours: 1
Self-Study
Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice, and years of hard work to achieve high results. This course explores the elements of critical thinking, the impact they have on strategic leadership, and the skills leaders must practice to be successful. 
Effective Communication Among Caregivers
Type: Professional Development Course
Course Hours: 1
Self-Study
Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to another’s communica
Effective Professional Communications
Type: Professional Development Course
Course Hours: 1
Self-Study
Communication is a process of transferring information from one person to another.  Communications is the cement that holds workplaces together and ensures that organizations are productive, profitable, and successful.  People tend to think of communications as only the words they say or write, but it is so much more than that.  Communications includes the environment it is used in, how words are said, non-verbal and cultural aspects, and how the communicator’s personality affects their style
Email Etiquette
Type: Professional Development Course
Course Hours: 1
Self-Study
In decades past, business writing was a rare, formal event. Most everyone has a computer at home or work these days, so we are now many times more likely to send a written message to others using email. Sometimes these messages are poorly written, which creates misunderstandings and affects the sender’s reputation. 
Essentials of Emotional Intelligence
Type: Professional Development Course
Course Hours: 1
Self-Study
When we hear the word intelligence, most of us think of our IQ scores.
Ethical Decision Making
Type: Professional Development Course
Course Hours: 1
Self-Study
People working in business and industry make many decisions every day, most of them are routine ones made in the moment with little active thought. Others are important decisions that have a direct impact on the lives of others. Businesses that fail to behave in an ethical manner will alienate employees, drive away business partners, and eventually lose customers; unethical business practices will eventually kill that company.
Feedback: Giving, Receiving, and Using
Type: Professional Development Course
Course Hours: 1
Self-Study
We all experience feedback in our work and personal lives. When someone shares an opinion about our performance and behavior, it is feedback. When the feedback is negative, we call it criticism.
Financial Management For Lay People
Type: Professional Development Course
Course Hours: 1
Self-Study
Finance is the discipline of evaluating investments and raising capital to fund those investments. Financial decisions are everywhere in our lives, and it is important to understand both how to make those decisions as well as their impact. This course covers the basic principles of finance for the lay person in order to be able to apply them in their daily life.
How to Run a Business Meeting
Type: Professional Development Course
Course Hours: 1
Self-Study
Business meetings provide the opportunity for groups to gather to discuss, plan, and identify gaps in organizational goals.
Instructional Design: Assess and Evaluate
Type: Professional Development Course
Course Hours: 1
Self-Study
Organizations invest in human capital through their training and development programs for employees. This investment delivers returns through improved performance, increased productivity, and improved morale. Training and development is an organization-wide task in addition to individuals tasked with the role as part of their job. This course discusses the strategic approach to training and the analyze and evaluation stages of the training process.
Instructional Design: Design, Develop, and Implement
Type: Professional Development Course
Course Hours: 1
Self-Study
Organizations invest in the training and development of employees and benefit through improved performance, increased productivity, and improve morale. Employees gain knowledge and skills that can be applied throughout their careers. Trainers are at all levels and positions within an organization, and it is important for everyone to understand how to understand and create training that works. This course discusses the strategic approach to training, and the design, develop, and implement stag
Leadership in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1
Self-Study
Anyone who has ever been “in charge” of a project or other people has wondered about leading others. Leadership can be especially challenging in a healthcare setting because managers are not only responsible for the people they supervise, they are also responsible for everyone under their team’s care. This course discusses popular leadership theories, how to build a team, ways to use conflict proactively, and how to motivate staff members.
Listening Essentials: Being a Better Listener
Type: Professional Development Course
Course Hours: 1
Self-Study
Communication is an essential part of our everyday interactions. We enter into this world knowing how to communicate with our parents and caregivers and continue to build our communication skills as we expand our social circles. The challenge in our communication skills development is building our listening skills, as most of us find that talking comes more instinctively. There are many reasons for ineffective listening, but the biggest one is that people have poor listening habits acquired t
Managing Global Communication in Healthcare
Type: Professional Development Course
Course Hours: 1
Self-Study
Information is strategically valuable to all organizations.
Personal Stress Management
Type: Professional Development Course
Course Hours: 1.25
Self-Study
For many people, simply hearing the word “stress” increases their heart rate, blood pressure, respiration, and anxiety level.  Regardless of one’s place in the world, all people face many difficulties every day that can cause them stress.  But stress is not a thing; rather, it is how the body responds to things, called stressors.  Stressors cannot really be eliminated, but people can learn to manage their own response to everyday stressors, leading them to a healthier body a
Type: Professional Development Course
Course Hours: 1
Self-Study
Managers and administrators in long-term healthcare facilities have a lot on their plate. Besides running the facility, building a strong care team, providing patient care, and keeping beds full, they also have many duties related to personnel administration. This includes legal obligations, business ethics, and social responsibilities. This course examines laws that regulate employment relationships, along with facility legal responsibilities and responsibilities to their employees.
Professionalism in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1
Self-Study
Professionalism is not about just dressing nice or having an advanced degree.
Public Speaking and Presentations
Type: Professional Development Course
Course Hours: 1.5
Self-Study
The ability to speak confidently and convincingly in public is a valuable skill to have in both the business world and private life. In fact, the top things employers seek in a new hire are good verbal and written communication skills. Many people experience stress when they have to speak in public, but planning for success and building structure around the speaking engagement increases self-confidence and reduces speaking anxiety.
Setting Business and Personal Goals
Type: Professional Development Course
Course Hours: 1.5
Self-Study
All of us have had days filled with task after task and deadline after deadline; some of us experience that more often than not. Chances are, you have more things you want to do than you have time to do them. Knowing what you want to do in life and figuring out a path to achieve it takes hard work. Goal setting helps you identify the best path to accomplish your big and small tasks, whether those are at work or at home. This course discusses how to set long-term goals for both your personal a
Train the Trainer: Training Skills
Type: Professional Development Course
Course Hours: 1
Self-Study
Training provides a setting for adults to acquire new knowledge, skills, and behaviors with a focus on vocational and practical competencies.
Train the Trainer: Training Tactics
Type: Professional Development Course
Course Hours: 1
Self-Study
Training includes acquiring new knowledge, skills, and behaviors while focusing on vocational and practical competencies. Training can be led by trainers who develop and carry out training daily or by subject matter experts brought in to train on specific topics and skills. Regardless of who conducts the training, trainers need to understand how to develop successful programs. This course discusses adult education, trainer competencies, and tactics for facilitating training effectively.